Problems and faults happen in real life. Please provide as much detail about the problem and ideally attach a photograph. This will help us provide the contractor with a thorough brief and ensure they can find the problem when they visit your building. The more detail you provide, the more effective we can be in spending your service charge funds. Thanks for bringing the problem to our attention. If it is an emergency, please call the Sandhurst office on 01344 823 650.